Refund policy

We want you to love your Darby Park cap. If it isn't right, we accept returns under the terms below. Please read these before purchasing.

Return window: You have 14 days from the date you receive your order to request a return.

Condition: Items must be unworn, unwashed, and in original condition with any tags attached. Caps that show signs of wear cannot be accepted.

Return shipping is the customer's responsibility. We do not offer free returns and do not provide prepaid return labels. Original shipping charges are non-refundable.

United States only: We can only accept returns shipped from within the United States. We are unable to accept international or overseas returns.

How to start a return: Email hannah@darbypark.com with your order number before sending anything back. We'll reply with return instructions and the return address. Items sent back without an approved return request will not be accepted.

Refunds: Once your return is received and inspected, we'll email you to confirm. Approved refunds are issued to your original payment method, less original shipping. Please allow a few business days for your bank to post the refund.

Damaged or incorrect items: Please inspect your order on arrival. If your cap arrives defective, damaged, or you received the wrong item, email us within 7 days with a photo and we'll make that specific issue right.

Non-returnable items: Sale or final-sale items and gift cards cannot be returned.

Questions? Email hannah@darbypark.com.